Our Privacy Policy and Terms of Use at a High Level We’re committed to being a Trustworthy Friend and keeping any information you share with us private. In short form, here are the main points:


  • We protect your identity and will never share any data with any third party other than those required to run our platform (e.g. Stripe).
  • We never have access to your credit card details or store them on our site.
  • The data we collect is solely intended for us to gain better insight into how you use the Services so that we can better serve Our Friends.
  • The opinions contained herein are ours, and are no substitute for medical advice. Please seek professional attention should you have concerns regarding your child.
  • We are not liable for any action you take or decision you make in reliance on information obtained through this Platform.
  • The information contained on the Platform is protected by copyright law and is for your personal use. You may not use it in any way for any commercial purpose or redistribute it without our consent.


Heard It From A Friend
Terms of Use

Welcome to Heard It From A Friend! The information on hearditfromafriend.com (the “Platform”) is provided by Heard It From A Friend, LLC (“HIFAF”). We make it available subject to the following terms and conditions (the “Terms of Use”). By accessing and using this website, you agree to these Terms of Use, so please read them carefully. And please read our privacy policy, also, for an explanation of how we protect and use information provided by visitors to the site.


All of the information and other content at this website is compiled and presented by the HIFAF. We hope that you will find it useful, and we encourage you to download it or print it if you would find it helpful to do so. We also ask you, however, to recognize that the material found here is protected by United States copyright law. You may download or copy material from this website for your own personal use, but you may not modify it, redistribute it, or use it for any commercial purpose without our prior written permission. For more information on obtaining permission to copy, repost, or redistribute any information found on the website, please email iconcierge@hearditfromafriend.com.


On this website you will find links to other sites on the Internet, maintained by third parties. We have provided those links in order make available to you a broad range of additional information on various topics related to parenting and technology. We have compiled those links from a variety of sources we believe to be useful and reputable. Those other sites are not maintained by the HIFAF, however, and we cannot guarantee their accuracy or reliability. Once you leave hearditfromafriend.com by clicking on a link to another site, HIFAF is no longer responsible for the content you are viewing.


This site is intended to provide information of a general nature, for educational purposes only. The materials you find here may not present the best or only option or opinion on any particular situation that you may encounter. They are not designed to constitute medical advice, and are not a substitute for the judgment and care of a trained professional in diagnosing or treating your child. HIFAF strongly advises you to consult an appropriate professional, such as a pediatrician, teacher, counselor, etc., regarding any particular concerns you might have.


We follow a standard set of editorial procedures in selecting the information that we put on the Platform. However, we cannot offer any guarantee related to that information. We specifically disclaim any warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. We do not warrant or guarantee the accuracy, completeness, correctness, timeliness or usefulness of any information or services provided through the Platform. We make no warranty or guarantee that the service provided by this site will be uninterrupted, timely, secure or error-free. In no event will we be liable to you or anyone else for any decision made or action taken by you or anyone else in reliance upon the information contained in or provided through this website.

Users who sign up for the Platform (“Our Friends”) and any of its services (“Our Services”) do so in acknowledgment that Our Services are still under development. While our goal is to provide responsive and timely service, Our friends may experience delays when using Our Texting Line and iConcierge Services due to a backlog of requests, insufficient staffing, or technological errors.

We are committed to serving Our Friends to the best of our abilities, but if you are dissatisfied, you may cancel at any time. Refunds will be issued on a pro-rated basis. If for example, you signed up on May 25th and notified us on December 26th that you wished to cancel, we would refund you for four months of service.  If you notified us on December 25th, we would refund you for five months of service.  


Heard It From A Friend makes every effort to be neutral with regard to gender, race, color, and origin. In some cases, articles on the site will use masculine or feminine personal pronouns for the sake of convenience, but the information provided is relevant for both males and females unless otherwise specified.

©2023 Heard It From A Friend

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